Pleasure and Pain

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      5 Aug 2011

      Pleasure: Airbnb

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      Gushing fan-girl post alert!


      Man I freakin' LOVE this site. I love the idea behind  it (so much so I'm booked into a une apart-a-monte in Paris in August) but most of all I go gooey at the experience of using the site.

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      Whilst the premise of the company is reasonably simple to understand they have gone out of their way to make an excellent video which is reassuring and makes life seem like one big adventure that you, yes YOU can enjoy. I wanted to go on holiday with that chick there and then because she was so convincing and I've very much chosen my side of the fence.

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      My ouber favourite page though is the search results page and all the different ways you could ever want to interact with them. Sorting by recommendation, price, distance and newest. Then on the right filtering the type of accommodation, price filters and neighbourhoods and showing the number of results relevant to each on the right. I think the most useful thing is the map though, you can determine whether the map shows the list of accommodation of the accommodation reflects the area being shown in the map. This works so well and my only niggle is that the map could do with being a bit bigger as the location pins can cover map details that you need to see: road names for example!

      The 360 street video is a sexy touch too and saves traipsing off to google maps every 2 minutes to see how many crackheads are on the streets of the area you're looking at.

      Now, where's my biggest bag for looting the place?

       

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      30 Jun 2011

      Pleasure: Argos online reservation

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      I know right!? Argos and pleasure are two words that traditionally do not belong in the same sentence. So I was pleasantly surprised by the reservation and collection experience provided online and the way it moved seamlessly to collection instore.

      I entered my mobile number online and instantly receive a text with a reservation number

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      Off I trot to Argos to pick up my items. La la la, ooh look a squirrel!

      As soon as I entered the store I was faced with a touch screen asking for my reservation number that they’d text to me earlier.

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      The items are displayed on screen so you can check (Don’t laugh at my shopping trolley. It’s cool alright?) I pay using the card reader and my collection point and receipt come as one.

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      Saves fiddling about with the laminated book of dreams and impossibly small pens.

      Smooth as a baby’s bum.


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